Career Opportunities

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Current Opportunities

The Vista Group of Companies is a recognized leader in hospitality management services. We realize that it is our people that make the difference in the hospitality industry, and we are committed to staffing our hotels and commercial properties with outstanding service personnel.

Our current opportunities are listed below and we also keep a record of general applications in case you do not see a role that matches. If you would like to apply for a position or submit a general application, please click on the “Apply Now” button, fill out the form by selecting the position you are applying for, and attach the required documentation. Thank you for your interest in working with Vista!

Vista is the premier hospitality management company of the Americas. As owners and operators of hotels, Vista has carved a remarkable story of success. Vista encourages employee growth as a contributing factor to both the success of the individual as well as success of the team. Vista owns and managers several properties throughout Eastern United States and Canada.

Crowne Plaza Downtown Orlando, one Vista Property Management’s portfolios of hotels, is currently seeking an energetic, service-oriented and results-driven General Manager for a property located in the heart of Orlando, Florida. We’re looking for a motivated individual who has a passion for the hospitality industry and embraces integrity, service, grit, respect, empowerment, ambition and teamwork – all the core values that cultivate our winning culture of success. Crowne Plaza Downtown Orlando offers a competitive compensation package and a working environment that’s all about hospitality! Take the next step in your career and join our team!

The ideal GM candidate will provide a direct, hands-on, team-oriented approach to provide a high-quality experience for guests, associates, and clients. We are searching for high energy, results oriented, team players who have the skills and abilities, along with the passion and commitment to achieve the highest standards and to maximize GOP.  The ideal candidate will have the ability to conceptualize and implement a daily plan of action while inspiring the team to create memorable experiences for all guests.

DUTIES & RESPONIBILILITY

  • Holding associates accountable
  • Writing monthly, accurate reports
  • Motivating associates, driving team, and mentality to exceed expectations
  • Candidates should possess the drive, creativity and ability to develop his or her direct reports.
  • Applicants must be self-motivated, enthusiastic and enjoy working in an environment that promotes autonomy, accountability and teamwork.
  • The GM must demonstrate professional and motivational image to associates, guests, sales accounts, local community representatives, vendors, and competitors at all times.  
  • This position will report to, and work closely with the corporate team.
  • Serve as first point of contact for regional/home office sales support to hotels in the region.
  • Coach mentor, cultivate, and motivate a team of sales professionals to effectively optimize profit.
  • Assess strengths/challenges of operations team and support Directors of Sales.
  • Visit competitive hotel set in region to analysis and knowledge base.
  • Monitor and communicate industry trends within assigned market.
  • Ensure Sales Teams are utilizing key information to make strategic selling decisions (e.g., STAR Report, Delphi, Concerto.
  • Work with Vice President of Operations to gain support, gather/share information and meet the needs of the hotel.
  • Monthly update calls with Home Office.
  • Functions as the strategic business leader of hotel departments accountable for achievement of revenue performance and activity goals.
  • Evaluate property market performance including effective optimization.
  • Assist in developing strategies to achieve target levels of revenue and RGI performance.
  • Assist in the creation, review and approval quarterly sales and marketing action plans.
  • Participate in crafting and approving annual hotel business plans including revenue and expense budgets.
  • Participate in the hiring, orientation, discipline and termination (if applicable) of new employees.
  • Provide training assistance to hotels to assure career growth potential.

COMMUNICATION:

  • Conference calls with Regional Team members, Hotel Team, and COO.
  • Frequent conference call with all General Managers in the region to share ideas and discuss mutually beneficial strategies.
  • Ensure that property Directors of Sales are kept abreast of Home Office and/or regional strategies
  • Share industry trends, strategies and news with sales and operational teams.
  • Communicate needs of the hotel to both the VP of Operations and Home Office. 

FINANCIAL PERFORMANCE:

  • Keep abreast of property performance relative to budget, forecast, guest satisfaction, and cost controls.
  • Review, discuss and suggest market segment strategies based upon analysis of the STR, Agency 360, and Hotelligence Reports.
  • Work in conjunction with Regional Revenue Managers to ensure that sales & pricing strategies are aligned for success.
  • Weekly participation in property Revenue Meetings.
  • Work in conjunction with the VP of Operations to achieve hotel’s annual operating budget and marketing plan goals. 

 

SKILLS NEEDED:

  • Must be able to perform the duties outlined within the assigned General Manager Job description.
  • Desired 10+ years’ experience as a General Manager or Assistant General Manager, but will accept minimum of two years’ experience as a General Manager or Assistant General Manager.
  • Knowledge of the selling process, handling objections, employee relations and creating the service culture.
  • Aptitude in navigating industry market reports, such as STR, Hotelligence and P/L statements.
  • Ability to assist regional teams with strategic deployment, preferred/target account penetration, market focus and long-term selling strategies.
  • Ability to mentor and train.
  • Ability to multi-task.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Experience as a GM in a hotel. IHG, preferred.
  • Utilizes excellent time management skills including planning, prioritizing and follow-through.
  • Demonstrate strong guest service orientation and skills.
  • Exhibit exceptional communication skills.
  • Capable of quickly evaluating alternatives and decide on a plan of action.
  • Proficiency in Microsoft Excel,  Word and PowerPoint.

EDUCATION and/or EXPERIENCE

Prior experience required. Depending on the role degree may be required. The ideal candidate will be a strong creative leader with excellent selling and presentation skills. Must have previous experience as General Manager or Assistant General Manager with both full and select service hotels. Preferred candidates must have an in-depth understanding of group, business transient sales; significant experience in digital and social media marketing; possess strong leadership skills, incisive analytical skills as well as the ability to proactively design strategy with the property and home office team to maximize RGI and GOP; have understanding and experience applying revenue management tools, reports, and strategies; and is familiar with brand sales automation systems Merlin, Delphi, and Concerto.

LANGUAGE SKILLS

Ability to read, write, and verbally communicate effectively and professionally both internally and externally. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. Well organized, detail oriented with excellent follow-up

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or listen. The employee frequently is required to use hands to handle or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds. While performing the duties of this job, the employee will be required to travel for business related purposes, including but not limited to property visits, trainings and conferences.

Must be able to organize time effectively and work flexible and extended hours if necessary. Must have ability to travel over-night as necessary and maintain valid driver’s license

(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).

Crowne Plaza Orlando is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.

REPORTS TO: General Manager  

Vista is the premier hospitality management company of the Americas. As owners and operators of hotels, Vista has carved a remarkable story of success. Vista encourages employee growth as a contributing factor to both the success of the individual as well as success of the team. Vista owns and managers several properties throughout Eastern United States and Canada.

Holiday Inn Binghamton, one Vista Property Management’s portfolios of hotels, is looking for an experienced Assistant General Manager to support the General Manager and hotel operations. Holiday Inn Binghamton offers a competitive compensation package and a working environment that’s all about hospitality! Take the next step in your career and join our team!

POSITION SUMMARY:

The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager. 

Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotels mission, guests, employees and owner’s satisfaction.

ASST GENERAL MANAGER DUTIES AND RESPONSIBILITIES:

  • Assist the General Manager in his day to day operations.
  • Assigns duties to HOD’s and observers’ performance to ensure adherence to hotel policies and established operating procedures.
  • Provides training to staff and HOD’s.
  • Acts as the hotels public relations director and promotes the property within the hotel industry, local community and trade associations.
  • Monitor the Guest feedback on Trip advisor, OTA’s etc. andhotels GSTS and RSTS 
  • Receives and resolved or assists the General manager in resolving guest complaints and service recovery process.
  • Selects or assist in the selection of hotel staff and completes all new hire paper works.
  • Review employee performance and conducts personnel actions such as disciplinary actions and terminations.
  • Maintains accurate records including cash flows sheet, guest floor limit, AR Ageing reports, Direct billing etc.
  • Assisting General Manager during Morning meetings or conducts the morning HOD meetings in the absence of General Manager.
  • Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
  • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
  • Ensures the objectives and goals to achieve brand positioning and success.
  • Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
  • Assist GM in key property issues including capital projects, customer service and refurbishment.
  • Assist General Manager in wage scale surveys and ensures employee wages are followed by the company and industry salary guidelines.
  • Performs daily, weekly and monthly property inspections.
  • Ensures property, grounds, physical plant and work areas maintained to standard.
  • Builds strong working relationships and communications with hotel staff, HOD’s and other departments to ensure maximum operating effectiveness and fulfilment of special event need.
  • Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to GM.
  • Audits on par stock on all areas to make sure that all required hotel supplies are ordered and stocked in advance of need.
  • Performs sudden audits on rooms and other operating areas.
  • Provide effective leadership to hotel team members.
  • Ensure hotel staff is provided with uniforms and name tags, and upholds property grooming standards.
  • Ensures effective, timely and accurate communications flow with regards to hotel policies and procedures.
  • Assist the GM in in all aspects of business planning.
  • Must be available 24/7 in case to respond to any guest or employee emergencies.
  • Corporate client handling and take part in new client acquisition along with the sales team whenever required.
  • Assisting in residential sales as and when required and development with strong sales prospects.
  • Respond to audits to ensure continual improvement is achieved.
  • All Other duties as assigned by the General Manager or Management.

PREREQUISITES:

Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. And provide coaching, advice and assistance as required. 

Available to work when needed, including weekends, holidays, and nights.

EDUCATION:

A university degree or diploma in hotel management or a related field with experience in opening, managing or re-positioning a hotel with clear track record. Experience in financial accounting, personnel supervision and problem resolutions is an added advantage. Excellent computer system skills.

EXPERIENCE:

At least 5 to 10 years’ experience in the hospitality industry, with significant luxury and international experience. And at least 3 to 4 years of experience as a Asst. General Manager or Executive assistant manager.

Holiday Inn Binghamton is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.

Vista is the premier hospitality management company of the Americas. As owners and operators of hotels, Vista has carved a remarkable story of success. Vista encourages employee growth as a contributing factor to both the success of the individual as well as success of the team. Vista owns and managers several properties throughout Eastern United States and Canada.

Marina Inn at Grande Dunes, a four-diamond luxury resort, is looking for candidates with prior Hotel V.P of Finance/Accounting experience to perform the duties in the Accounting Department and support the operations of the hotel. Marina Inn at Grande Dunes offers a competitive compensation package and a working environment that’s all about hospitality! Take the next step in your career and join our team!

The V.P of Finance/Accounting is responsible for managing the day-to-day operations of the accounting department, such as preparation and management of the hotel and restaurant financial budgets, payroll, implementing and overseeing all activities relating to the financial aspects of the hotel/restaurant in compliance with local, state and federal tax laws and the hotel’s SOPs. Additionally, responsible for the financial analysis, reporting, budgeting, forecasting, audit and control, asset and liability reconciliation, working capital and cash control, as well as ensuring the safekeeping and updating of all legal documentation relating to the financial status of the hotel. This is a hands-on financial position requiring flexibility and an ability to handle multiple tasks simultaneously.

Duties:

  • Perform all accounting duties in the decentralized full-service hotel.
  • Protect the assets of the hotel.
  • Prepare monthly financial statements.
  • Reconcile Balance Sheet accounts.
  • Prepare annual budgets and weekly projections.
  • Ensure proper internal controls are in place and monitors such controls.
  • Assist GM in service and maintenance contract negotiations and renewals.
  • Maintain check book purchase order system.
  • Ensure timely billing and collection activities for Accounts Receivables.
  • Review daily flash report and prepare daily revenue report and labor report.
  • Prepare weekly/monthly corporate reports.
  • Overseeing all accounting functions including and ensuring timely and accurate reporting of financial information.
  • Handling Accounts Payable, Accounts Receivable, and Financial Statement preparation.
  • Review and oversee HOA Financial Statements
  • Prepare and manage all monthly, annual and special requested financial and rental statements for owners who are part of the on-site rental program

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Education:

  • Undergraduate degree in accounting or related field

Experience:

  • Minimum of 5 years comparable experience

Special Physical Requirements of the Job/Working Conditions:

  • Sit or stand for long periods of time, use of hands or fingers, reach with hands and arms, talk and hear.
  • Routinely required to work extended periods of time on a Video Display Terminal (VDT)
  • Required to work flexible schedule based on the needs of the business.

Specific Vision Requirements Include:

  • Close vision
  • Ability to adjust focus.

Special Skills:

  • Detail oriented
  • Full-Service Hotel V.P of Finance/Accounting experience
  • Advanced Excel skills a must
  • Ability to handle multiple tasks at one time
  • Good organizational skills
  • Good communication skills including verbal and written
  • Positive and effective customer skills
  • Ability to read and interpret documents

Marina Inn at Grande Dunes is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.

Job Type: Full-time

Pay: $110,000.00 – $115,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

REPORTS TO: General Manager  

Vista is the premier hospitality management company of the Americas. As owners and operators of hotels, Vista has carved a remarkable story of success. Vista encourages employee growth as a contributing factor to both the success of the individual as well as success of the team. Vista owns and managers several properties throughout Eastern United States and Canada.

SpringHill Suites by Marriott, one Vista Property Management’s portfolios of hotels, is looking for an experienced Assistant General Manager to support the General Manager and hotel operations. SpringHill Suites by Marriott offers a competitive compensation package and a working environment that’s all about hospitality! Take the next step in your career and join our team!

POSITION SUMMARY:

The Assistant General manager is responsible for all aspects of operations at the hotel and provides support to the General Manager. 

Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotels mission, guests, employees and owner’s satisfaction.

ASST GENERAL MANAGER DUTIES AND RESPONSIBILITIES:

  • Assist the General Manager in his day to day operations.
  • Assigns duties to HOD’s and observers’ performance to ensure adherence to hotel policies and established operating procedures.
  • Provides training to staff and HOD’s.
  • Acts as the hotels public relations director and promotes the property within the hotel industry, local community and trade associations.
  • Monitor the Guest feedback on Trip advisor, OTA’s etc. andhotels GSTS and RSTS 
  • Receives and resolved or assists the General manager in resolving guest complaints and service recovery process.
  • Selects or assist in the selection of hotel staff and completes all new hire paper works.
  • Review employee performance and conducts personnel actions such as disciplinary actions and terminations.
  • Maintains accurate records including cash flows sheet, guest floor limit, AR Ageing reports, Direct billing etc.
  • Assisting General Manager during Morning meetings or conducts the morning HOD meetings in the absence of General Manager.
  • Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
  • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
  • Ensures the objectives and goals to achieve brand positioning and success.
  • Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.
  • Assist GM in key property issues including capital projects, customer service and refurbishment.
  • Assist General Manager in wage scale surveys and ensures employee wages are followed by the company and industry salary guidelines.
  • Performs daily, weekly and monthly property inspections.
  • Ensures property, grounds, physical plant and work areas maintained to standard.
  • Builds strong working relationships and communications with hotel staff, HOD’s and other departments to ensure maximum operating effectiveness and fulfilment of special event need.
  • Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to GM.
  • Audits on par stock on all areas to make sure that all required hotel supplies are ordered and stocked in advance of need.
  • Performs sudden audits on rooms and other operating areas.
  • Provide effective leadership to hotel team members.
  • Ensure hotel staff is provided with uniforms and name tags, and upholds property grooming standards.
  • Ensures effective, timely and accurate communications flow with regards to hotel policies and procedures.
  • Assist the GM in in all aspects of business planning.
  • Must be available 24/7 in case to respond to any guest or employee emergencies.
  • Corporate client handling and take part in new client acquisition along with the sales team whenever required.
  • Assisting in residential sales as and when required and development with strong sales prospects.
  • Respond to audits to ensure continual improvement is achieved.
  • All Other duties as assigned by the General Manager or Management.

PREREQUISITES:

Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. And provide coaching, advice and assistance as required. 

Available to work when needed, including weekends, holidays, and nights.

EDUCATION:

A university degree or diploma in hotel management or a related field with experience in opening, managing or re-positioning a hotel with clear track record. Experience in financial accounting, personnel supervision and problem resolutions is an added advantage. Excellent computer system skills.

EXPERIENCE:

At least 5 to 10 years’ experience in the hospitality industry, with significant luxury and international experience. And at least 3 to 4 years of experience as a Asst. General Manager or Executive assistant manager.